We think this was a mistake on the customer’s part, but what do you think? Was Lil Helper scammed again? Watch this video and decide for yourself:
Can’t watch? Here’s what happened:
Around Christmas time 2016, a customer contacted us requesting to return 2 Lil Helper day packs. We agreed to accept the return, refunded their money and asked the customer to send the product back to us. Some of you will be reading this saying “WHAT?! You gave them their money back BEFORE you got the product returned?” Well, yes, dear reader. In our experience, everyone who requests a return will send us the product back. If we are being honest, at the risk of sounding braggy, we don’t get that many returns. However, customers always send the product back.
In this case, we received a package from this customer… containing 2 brand new stroller blankets. Not the $300 worth of Lil Helper diapers we were expecting.
So… was Lil Helper scammed?
Naaaah…. at least, we hope not! We are choosing to believe that this was a mistake on the customers part. Maybe they were returning these stroller blankets to another retailer and got the shipping labels mixed up. Who knows. It doesn’t matter, anyways. What do you do when life gives you lemons? Thank them because lemons are really expensive when they’re out of season. Or… you could make lemonade.
One of the projects we are most proud of at Lil Helper is the Baby Do Good program – for every three cloth diapers that Lil Helper sells, we donate one diaper to a family in need.
We are always deeply humbled to be able to ease the burden on a family dealing with diaper need. But, every now and then we come across a great opportunity to make a huge difference. Making a difference means so much to us at Lil Helper. It reminds us that this is why we do what we do! The Baby Do Good program was recently able to work with an amazing project. We were given the opportunity to partner with Venue Church in Steamboat Springs, Colorado. Venue Church members Jenny and Dan Strilzuk took 30 lbs of Lil Helper diapers to Monkey Bay in Malawi, Africa!
Malawi, the poorest country in the world
Malawi has been listed as the poorest country, two years in a row, on the Gazette Review’s list of Top 10 Poorest Countries in the World. In a country where the GDP per capita is of only $226.50, children are often the ones who suffer most. Priority is given to basic necessities such as food, water, and shelter. Buying diapers is considered a luxury. Reusable, long-lasting and cost-effective cloth diapers is what Lil Helper does best! We were honoured to give just a little help in that area. Last year, we received a letter from Venue Church letting us know where the diapers we donated would be distributed. They would be given to families through a village church in Malawi – The Nankwali Church, led by Pastor Alimoni Garrett Prechtl. Here is the letter we received:
Recently, we received the following humbling letter from Jenny. She also sent the beautiful pictures of the project we are pleased to share with the Lil Helper family!
“Thank you to all the Lil Helper staff and customers that made it possible for us to deliver these diapers to families in need in Malawi, Africa! The project was a success!! Through the Lil Helper Do Good Program, we were able to provide 15 families in Malawi Africa with the resources to properly diaper their babies.
In a country where the children struggle and many don’t make it to their 5th birthdays due to preventable diseases caused largely by sanitation issues and lack of resources, this outreach is much more than giving diapers to ‘catch the yucky stuff’, this is giving health and life to these children! These mums were so very grateful to receive these “nappies” [diapers]. They reported that “there is nothing like this available here, and receiving these Lil Helper diapers will enhance our lives and the lives of our children!”
Thank you all again for this amazing opportunity! Sincerely, Dan and Jenny Strilzuk”
If you would like to work with Lil Helper to spread kindness in the world, please consider becoming a Lil Helper Ambassador.
Most people are turned off from cloth diapers thinking they have to wash them with specifically formulated detergents.
Through years of feedback/ trials & errors, we have found that commercially availabel detergents like Tide original work best to clean cloth diapers. In fact, we recommend Tide because of its super powers to remove the “ickies” (aka human waste aka POOP) from your Lil Helper cloth diapers.
That being said, we are often asked if Lil Helpers can be washed with more natural detergents. To this, we say – YES! You can absolutely wash cloth diapers with natural detergents.
In August 2016, the Summer Olympic Games were held in Rio de Janeiro, Brazil. In between diaper changes and Peppa Pig marathons, we managed to watch snippets of the games. At the end of the day, we climbed into bed and dreamt of hurdles made out of cribs, canoeing in a bathtub full of rubber ducky’s and mountain biking over a pile of laundry. Which got us thinking… if the Parenting Olympics existed, what would they look like?
So, of course, we had a contest!
The question – “If the Parenting Olympics existed, in which event would you win gold?”!
The prize – a gold Lil Helper Charcoal Diaper (well, we actually call it Mango) and by random draw, the prize went to Fleur Fouchard in Saskatchewan, Canada!
We got so many incredible answers; we had to share them on our blog. Here are some of the best entries we received in our “Parenting Olympics Contest”