We think this was a mistake on the customer’s part, but what do you think? Was Lil Helper scammed again? Watch this video and decide for yourself:
Can’t watch? Here’s what happened:
Around Christmas time 2016, a customer contacted us requesting to return 2 Lil Helper day packs. We agreed to accept the return, refunded their money and asked the customer to send the product back to us. Some of you will be reading this saying “WHAT?! You gave them their money back BEFORE you got the product returned?” Well, yes, dear reader. In our experience, everyone who requests a return will send us the product back. If we are being honest, at the risk of sounding braggy, we don’t get that many returns. However, customers always send the product back.
In this case, we received a package from this customer… containing 2 brand new stroller blankets. Not the $300 worth of Lil Helper diapers we were expecting.
So… was Lil Helper scammed?
Naaaah…. at least, we hope not! We are choosing to believe that this was a mistake on the customers part. Maybe they were returning these stroller blankets to another retailer and got the shipping labels mixed up. Who knows. It doesn’t matter, anyways. What do you do when life gives you lemons? Thank them because lemons are really expensive when they’re out of season. Or… you could make lemonade.
One of the projects we are most proud of at Lil Helper is the Baby Do Good program – for every three cloth diapers that Lil Helper sells, we donate one diaper to a family in need.
We are always deeply humbled to be able to ease the burden on a family dealing with diaper need. But, every now and then we come across a great opportunity to make a huge difference. Making a difference means so much to us at Lil Helper. It reminds us that this is why we do what we do! The Baby Do Good program was recently able to work with an amazing project. We were given the opportunity to partner with Venue Church in Steamboat Springs, Colorado. Venue Church members Jenny and Dan Strilzuk took 30 lbs of Lil Helper diapers to Monkey Bay in Malawi, Africa!
Most people are turned off from cloth diapers thinking they have to wash them with specifically formulated detergents.
Through years of feedback/ trials & errors, we have found that commercially available detergents like Tide original work best to clean cloth diapers. In fact, we recommend Tide because of its super powers to remove the “ickies” (aka human waste aka POOP) from your Lil Helper cloth diapers.
That being said, we are often asked if Lil Helpers can be washed with more natural detergents. To this, we say – YES! You can absolutely wash cloth diapers with natural detergents.
In August 2016, the Summer Olympic Games were held in Rio de Janeiro, Brazil. In between diaper changes and Peppa Pig marathons, we managed to watch snippets of the games. At the end of the day, we climbed into bed and dreamt of hurdles made out of cribs, canoeing in a bathtub full of rubber ducky’s and mountain biking over a pile of laundry. Which got us thinking… if the Parenting Olympics existed, what would they look like?
So, of course, we had a contest!
The question – “If the Parenting Olympics existed, in which event would you win gold?”!
The prize – a gold Lil Helper Charcoal Diaper (well, we actually call it Mango) and by random draw, the prize went to Fleur Fouchard in Saskatchewan, Canada!
We got so many incredible answers; we had to share them on our blog. Here are some of the best entries we received in our “Parenting Olympics Contest”