We think this was a mistake on the customer’s part, but what do you think? Was Lil Helper scammed again? Watch this video and decide for yourself:
Can’t watch? Here’s what happened:
Around Christmas time 2016, a customer contacted us requesting to return 2 Lil Helper day packs. We agreed to accept the return, refunded their money and asked the customer to send the product back to us. Some of you will be reading this saying “WHAT?! You gave them their money back BEFORE you got the product returned?” Well, yes, dear reader. In our experience, everyone who requests a return will send us the product back. If we are being honest, at the risk of sounding braggy, we don’t get that many returns. However, customers always send the product back.
In this case, we received a package from this customer… containing 2 brand new stroller blankets. Not the $300 worth of Lil Helper diapers we were expecting.
So… was Lil Helper scammed?
Naaaah…. at least, we hope not! We are choosing to believe that this was a mistake on the customers part. Maybe they were returning these stroller blankets to another retailer and got the shipping labels mixed up. Who knows. It doesn’t matter, anyways. What do you do when life gives you lemons? Thank them because lemons are really expensive when they’re out of season. Or… you could make lemonade.
One of the projects we are most proud of at Lil Helper is the Baby Do Good program – for every three cloth diapers that Lil Helper sells, we donate one diaper to a family in need.
We are always deeply humbled to be able to ease the burden on a family dealing with diaper need. But, every now and then we come across a great opportunity to make a huge difference. Making a difference means so much to us at Lil Helper. It reminds us that this is why we do what we do! The Baby Do Good program was recently able to work with an amazing project. We were given the opportunity to partner with Venue Church in Steamboat Springs, Colorado. Venue Church members Jenny and Dan Strilzuk took 30 lbs of Lil Helper diapers to Monkey Bay in Malawi, Africa!
I know what you’re thinking if you don’t cloth diaper… ew who wants to deal with the poop and wash them?!
To be honest that wasn’t my big issue. I just didn’t like the idea of my kids smelling faintly of pee that never goes away. I didn’t like the idea of stains, and yes their can be staining, on something I’m putting on my kids bum.
If you start when your baby is exclusively breastfed you can just wash the whole diaper, you don’t even need to rinse it! But even when your baby gets older if you get in a good routine of rinsing right away its no worse than cleaning your baby’s bum with a disposable. I promise you whether you cloth diaper or use disposable you WILL get poo on you, sorry but that’s part of what you signed up for when you became a parent.
Most people are turned off from cloth diapers thinking they have to wash them with specifically formulated detergents.
Through years of feedback/ trials & errors, we have found that commercially availabel detergents like Tide original work best to clean cloth diapers. In fact, we recommend Tide because of its super powers to remove the “ickies” (aka human waste aka POOP) from your Lil Helper cloth diapers.
That being said, we are often asked if Lil Helpers can be washed with more natural detergents. To this, we say – YES! You can absolutely wash cloth diapers with natural detergents.